Privacy Policy

Last updated: January 1, 2025

Welcome to Turtlebin (turtlebin.com). We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect the following types of information when you use our services:

Personal Information: Name, email address, and phone number provided during checkout or registration.
Transaction Data: Order history, payment method (we do not store full card numbers), and purchased products.
Usage Data: Pages visited, time spent on site, browser type, and IP address for analytics purposes.
Cookies: Session cookies to keep you logged in and preference cookies for language/currency settings.

2. How We Use Your Information

To process your orders and deliver digital products.
To send order confirmations, license keys, and account credentials via email.
To send important updates about your purchases or account.
To improve our website and services based on usage patterns.
To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

Payment processors (Midtrans, Xendit, PayPal, Stripe) to process your transactions securely.
Email service providers to send transactional emails.
Law enforcement if required by applicable law.

4. Data Security

We implement industry-standard security measures to protect your data, including SSL encryption for all data transmitted through our site. Passwords are stored using secure bcrypt hashing and are never stored in plain text.

5. Your Rights

You have the right to: access your personal data, request corrections, request deletion of your account and data, and opt out of non-essential communications. To exercise these rights, contact us at admin@turtlebin.com.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: admin@turtlebin.com
📱 WhatsApp: 087782211032